Field study · Ho Chi Minh City · Hanoi

The motorbike is the warehouse.

GrabExpress turned 300,000 Vietnamese xe máy riders into a same-day logistics network. No depots. No vans. Just an app, a green jacket, and a city that already moves at motorbike speed. Here's how it works, who delivers, and what it earns.

$1.49BDeliveries revenue, FY2024
~300kDriver-partners in Vietnam
15–60minSame-city delivery window
01

Snapshot

The fast read before the deep dive.

02

How a delivery actually works

Tap to ride to drop in four moves.

    03

    The service tiers

    Bicycles exist. Motorbikes do the work.

    A common misconception: GrabExpress in Vietnam is a bicycle delivery service. It isn't. The fleet is overwhelmingly motorbikes (xe máy). Bicycles appear only on the small "Instant — Bike" tier in select cities for short, light parcels. The defining vehicle of the operation is the same one Vietnam already runs on.

    04

    How to become a delivery person

    From sign-up to first ping in roughly a week.

    Driver economics

      05

      How fast people get deliveries

      Real numbers from the Grab VN service spec.

      06

      How much the company is making

      Grab Holdings doesn't report Vietnam alone. The Deliveries segment is the proxy.

      Grab reports Deliveries (food + GrabExpress + GrabMart) as a single segment across eight Southeast Asian markets. Vietnam-only revenue is not broken out. What we know: Vietnam is one of Grab's two biggest markets by user base, Deliveries is the company's largest segment at 53% of revenue, and 2025 was the first year the parent posted a full-year profit.

      07

      Timeline

      From Kuala Lumpur taxi app to Vietnam's default courier.

        08

        Who else is on the road

        Grab is dominant, not unchallenged.

        09

        What isn't working

        The unresolved questions under the green jacket.

        10

        Sources

        Pulled 2026-05-28. Cross-checked across operator pages, SEC filings, academic studies, and driver interviews.